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RedHotPie Help Centre

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Popular FAQs:

My profile has been rejected. What does this mean?	How do I change my member type?
Why is my profile locked or invisible?	My inbox shows a new message/flirt but I can’t see it!
It says that I cannot send any more messages but the last time I sent messages was yesterday.	I tried to send a message to a member but it wouldn’t go through.

FAQs by Topic

About Our Website - general questions, info about this website	Your Account & Profile - passwords, username, changing details, verification
My Messages and Flirts - sending flirts/messages, auto-reply	Me & Other Members - profile views, contacting members, hot/block lists
Red Hot Chat & Private Chats - entering chat, private chat requests	Community & Amateur Pics - sending pic sets, erotic stories, forum posts
My Photos & Private Gallery - loading photos, sending gallery acces	Searching, Matching & Statistics - searches, auto-match, DateFinder
Billing and Upgrades - payment, upgrades, membeship levels	Technical Issues - accesing RHP, log in issues, browser issues
Website Features - overview of site features

* What is the difference between YES Dating & RedHotPie Uncut?
* Is RedHotPie really free to join?
* Do you give out my email or other personal details to other websites or other members?
* How is Redhotpie different to other adult lifestyle sites?
* Are there hidden costs? I feel I have to pay somehow.
* Are all these people real?
* Do I have to go through every single listing to find the people I’m interested in?
* Do you monitor or censor messages that I send to others?
* How is the message I send to other members anonymous?

* How do I hide my profile?
* I think my account has been hijacked!
* Why isn’t my photo being verified?
* Why am I not able to access www.redhotpie.com.au?
* Why is my profile locked or invisible?
* Why am I not able to access my account?
* How do I update my profile?
* What are RedHotPie's profile guidelines?
* Why hasn’t my photo/phone number been verified yet?
* How do I change my member type?
* My profile has been rejected. What does this mean?
* I forgot my username/password. Can you tell me what it is?
* How do I change my password and username?
* How do I delete my profile?

* I am a Guest but can’t message a Platinum member.
* How do I access my messages and flirts, and how do I respond?
* How do I send a message or flirt?
* Can Guests read and respond to my messages?
* Can Guests send messages?
* How do I stop receiving Message or Flirt notifications?
* I don’t seem to be getting any messages in my inbox.
* I tried to send a message to a member but it wouldn’t go through.
* It says that I cannot send any more messages but the last time I sent messages was yesterday.

* Does your website send 19XX SMS to members?
* Why do I seem to see the same member appear in search listings?
* I was interested in a particular member a while ago but he’s disappeared!
* Is it possible to prevent a member from contacting me?
* I received a flirt from a member who I thought wasn’t interested, going by Profile Stats.
* A member sent me an abusive message which was unprovoked. What do I do?
* I was asked by a member to send her some money before meeting her.
* Why do so many members have the same profile write-up?
* Why am I not not getting many/any responses?

* Why can't I enter the first sub-room from the second sub-room?
* What if someone is abusive to me or others in chat?
* Why can’t I initiate/receive private messages to other members?
* How do I know that I have a private chat request?
* Why can’t I access Red Hot Chat?
* How do I use my webcam in Red Hot Chat?

* How do I show my interest in a party or event?
* I posted pics to Amateur Pics but they are not appearing.
* I posted a message in Forum but I don’t see it.

* How do I remove my gallery access from certain people?
* Why should my photo be restricted?
* My photos are being used by another member!
* What are the guidelines for posting a photo?
* Why should I post a photo on RedHotPie?
* What are the guidelines for uploading a Video Intro?
* How do I post a photo?
* I already have a photo, but how do I add others?
* How long will it take for my photo to appear?
* I’m following all the guidelines, but I’m still having trouble posting photos. Any suggestions?
* A Guest said that she/he cannot view my photos. Why?
* I want some photos to be private. How can I control who sees what photos?
* How do I give people access to my Private Gallery?
* How do I view someone’s Private Gallery?
* Why isn’t my photo being accepted?

* What is DateFinder?
* I seem to get a lot of DateFinder matches that don’t match what I seek.
* What does the compatibility score mean?
* How do I see who is online?
* What is a search?

* How do I upgrade my existing membership to a higher level?
* I paid for my membership via direct deposit but I have not been upgraded yet.
* I do not have a credit card. How else can I pay for my membership?
* Discretion is important to me. What will appear on my credit card statement if I join RedHotPie?

* RHP doesn't seem to run on my browser very well.
* I am asked to download the latest version of Macromedia Flash/Shockwave plug-in. Is this OK?
* I am a Macintosh user. How can I view RedHotPie properly?
* I am using Internet Explorer but RedHotPie doesn’t seem to work properly.
* When I try to send a message or flirt, I am asked to log in again. Why?

* What is My Notes?
* What are Intro Cards?
* What is My Lists?
* What is Docking?
* What is Friends?
* What is a Hot Contact?
* What is DateFinder?

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